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Illustration: two cats and a folded pair of cloth socks

Booking a visit to Neko Republic

Neko Republic Tokyo Ikebukuro is a cat café where visitors can reserve time for their visit. Clients planning an outing asked CallButler to make the telephone booking and help them prepare. Along with arranging the reservation, the team relayed the café’s emphasis on wearing or bringing cloth socks as part of its hygiene practices. The visitors arrived knowing this requirement and went on to have a good experience at the café.

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Request and challenge

Clients planning an outing to Neko Republic Tokyo Ikebukuro wanted to reserve time at the cat café. They had a preferred session in mind and needed help making the telephone booking. They also needed the practical visit requirements before arrival, so they could prepare for the experience alongside arranging the time. The request was to put the outing in place with the venue’s instructions clearly understood.

What we did

CallButler arranged the reservation by telephone and obtained the café’s guidance. The venue emphasized that visitors should wear cloth socks or bring a pair as part of its hygiene practices. The team included this instruction with the booking confirmation and made its importance clear. That meant the visitors received not only confirmation of their café session, but also a specific preparation step to take before going.

Outcome

The visitors had their café session reserved and knew about the hygiene requirement before arriving. They went on to have a good experience at Neko Republic. The booking and the practical preparation advice together supported the outing they had asked CallButler to help arrange.

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