Connect with a Matcha supplier in Japan

Finding authentic, high-quality matcha suppliers in Japan can be a complex task for foreign buyers. The Japanese tea industry is deeply traditional, often family-owned, and largely operates in Japanese—creating language barriers and cultural gaps that can make it hard to establish trust or even open initial discussions. Without on-the-ground knowledge, many foreign businesses struggle to assess supplier credibility, understand grading and certifications, or negotiate fair pricing and MOQs (minimum order quantities).

CallButler helps bridge this gap by offering a dedicated service to connect you with reputable matcha producers and wholesalers in Japan, tailored to your business goals. Whether you’re seeking ceremonial-grade matcha for luxury retail or culinary-grade matcha for cafes and bakeries, we make the process seamless. We handle initial outreach, set up introductions, and support you through sampling, negotiations, and logistical planning—so you can build solid partnerships with confidence.

What you will get from this service:

• Curated list of supplier: We will compile a list of matcha supplier that fit your business needs for you to choose.
• A meeting with supplier: After you choose the supplier that you want to establish a partnership, we will set up an initial meeting for you.
• Live meeting moderater: We will moderate a meeting for you, including interpretation if needed.
• 5 CallButler Credits: Use these credits for additional services such as restaurant reservations, exhibition tickets, and more. To making your trip smoother.

Delivery time:

• We usually respond within 1 hour, depending on inquiry volume and time of day.
• Upon receiving your requirements, you can expect the list in 24-48 hours depending on the urgency.
• Once you give us a go ahead, we will proceed with setting up the meeting, this could take a week or two depending on the response speed of the supplier and your availability.

Process of the service:

1. Text us: Tell us your required details, such as your quality, volume, and certification needs, intended matcha use (ceremonial, culinary, RTD blends), packaging needs, estimated volumes, etc.
2. Supplier Research & Vetting: We tap our network of Japanese tea producers and wholesalers, review certifications, and identify the best fits for your business. We will check options and then provide a list of suppliers for you to choose from that suits your needs.
3. Buy Credits: When you are ready to proceed with a meeting we will prompt you to buy the required credits on our website.
4. Set up a meeting: Once we have received your payment, we will proceed with setting up the meeting for you.
5. Moderation: We will facilitate an introduction meeting for you (online), with live interpreter (optional) and make sure that the meeting will go on smoothly.
6. Ongoing Relationship Support: We remain available to assist with future orders, quality checks, and problem-solving as your business grows.